kv77 Terms and Conditions

01 General Terms

kv77 is an online betting and casino platform that provides services to users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between kv77 and its users. By using this website, mobile site, or application, you confirm that you have read, understood, and agreed to be bound by these Terms.

kv77 reserves the right to modify these Terms at any time. If you continue to use the platform after any changes, it will be considered that you have accepted the updated Terms.

• These Terms exist in both English and Bengali; in the event of any dispute, the Bengali version shall apply.
• It is your responsibility to comply with local laws when using kv77 services.
• These Terms replace any previous oral or written agreements.

02 Account Registration and Verification

To access services on kv77, you must create a personal account. During registration, you must provide accurate, complete, and up-to-date information. Providing false information will result in immediate account closure and deposited funds may be forfeited.

• One Person, One Account: Each person may operate only one account. Managing multiple accounts is strictly prohibited.
• Account Security: Keep your password confidential. Do not allow anyone else to use your account.
• Verification: For security purposes, kv77 may request valid identification documents at any time to verify your identity.
• Account Transfer: Selling, transferring, or allowing a third party to use your account is strictly prohibited.

03 Eligibility and Age Requirement

To use kv77, you must meet the following eligibility requirements:

• Age Requirement: This platform is open only to users aged 21 and above. Registration and use by minors is strictly prohibited.
• Mental Capacity: You must be of sound mind and using this service entirely of your own free will.
• Restricted Areas: Use from areas where online gambling is legally prohibited is not permitted.
• Self-Excluded Users: Users who have voluntarily self-excluded cannot create a new account.

kv77 reserves the right to request a national identity card or other government-issued document for age verification. Significant deposits or withdrawals may be held until age verification is complete.

04 Deposit and Withdrawal Policy

kv77 supports transactions through the most popular mobile banking services in Bangladesh. Our payment methods are: bKash, Nagad, Rocket, and Upay.

• Minimum Deposit: ৳100 (for all methods).
• Minimum Withdrawal: ৳500.
• Withdrawal Time: Generally completed within 10 to 45 minutes.
• Deposit Currency: All transactions are conducted in Bangladeshi Taka (৳).
• Transaction Security: All financial transactions are secured by SSL encryption.

If account verification is not complete at the time of withdrawal, processing may be delayed. kv77 reserves the right to hold payments on suspicious transactions until additional verification is completed. Deposited funds must be used for betting; the platform may not be used solely to deposit and immediately withdraw funds.

05 Bonus and Promotion Terms

kv77 offers various types of bonuses and promotions for new and regular players. Each bonus has its own terms that must be read before claiming.

• Welcome Bonus: 150% bonus on the first deposit, up to ৳5,000. A 20x wagering requirement must be met before the bonus can be withdrawn.
• Wagering Requirement: You must wager 20 times the combined total of the bonus and deposit amount.
• VIP Cashback: Weekly cashback of up to 0.4% at Bronze level, up to 0.8% at Silver level, up to 1.1% at Gold level, and up to 1.5% at Platinum level.
• Bonus Abuse: If a bonus is claimed using multiple accounts or any other improper method, the account will be cancelled and the bonus forfeited.
• Expiry: Each bonus has a set validity period; if not used within the specified time, the bonus will be cancelled automatically.
• Promotion Changes: kv77 reserves the right to modify or cancel the terms of any promotion at any time.

06 Betting and Gaming Rules

The following rules apply at all times when betting or playing games on kv77:

• Bet Confirmation: Once a bet is placed, it cannot be withdrawn, unless there is an issue due to a system error.
• Technical Issues: kv77 is not responsible for losses caused by internet disconnection or technical problems.
• Fair Play: A random number generator (RNG) is used in all games, ensuring unbiased and fair outcomes.
• Incorrect Odds: kv77 reserves the right to void any bet placed on incorrectly published odds.
• Software Use: Using automated betting software, bots, or any form of artificial intelligence for betting is strictly prohibited.

For sports betting on cricket, football, volleyball, and other sports, specific rules may apply to each event. For games such as slots, live casino, and mines, the rules for each game can be found within the game interface.

07 Prohibited Activities

The following activities are strictly prohibited on kv77 and may result in account termination:

• Creating or operating multiple accounts.
• Providing false or incorrect personal information.
• Using improper methods to claim bonus benefits ("bonus hunting").
• Using the platform for money laundering or illegal financial activities.
• Colluding with other users or using a betting system as a group.
• Exploiting software vulnerabilities or technical advantages to gain an unfair benefit.
• Harassing other users or using offensive language.
• Operating an account on behalf of or for use by a minor.

08 Account Closure and Suspension

kv77 may suspend or close an account in the following circumstances:

• In case of any violation of these Terms.
• In case of suspicious or fraudulent activity.
• If money laundering is suspected.
• In case of false identity or provision of false information.
• By court order or directive from a regulatory authority.

In the event of account closure, kv77 will endeavor to return any remaining legitimate funds in accordance with applicable rules. However, bonus balances may be forfeited in cases of Terms violations.

Users may also request account closure or temporary suspension at any time via live chat.

09 Limitation of Liability

kv77 is not liable for the following:

• Interruptions to betting or gaming caused by internet connectivity issues.
• Issues caused by third-party software or hardware.
• Service unavailability during unplanned system maintenance.
• Loss resulting from a user's own negligence or improper use.
• Financial losses from gambling — game outcomes are entirely random and kv77 does not guarantee wins or losses.

kv77's maximum liability in any case will not exceed the value of a single transaction made by the user in question.

10 Privacy and Data Security

kv77 treats the protection of users' personal information as its highest priority. To learn about our full data collection, use, and protection policy, please read our Privacy Policy.

• All transactions and personal information are protected through SSL encryption.
• kv77 will never ask for your password or full payment details.
• Personal information is not sold to any third party.
• Information may be provided to authorities when required by law.

11 Responsible Gaming Policy

kv77 takes responsible gambling seriously. We believe that gambling is a form of entertainment, but it can lead to addiction.

• Setting Your Own Limits: Users can set daily, weekly, or monthly deposit limits for themselves.
• Self-Exclusion: Anyone can request to exclude themselves from the platform for a specific period.
• Support: If you feel that gambling is becoming an addiction, contact our support team immediately.
• Minor Protection: Parents and guardians should use parental control software on their devices.

For more details on responsible gaming, visit our Responsible Gaming page.

12 Policy on Changes to Terms

kv77 reserves the right to partially or fully modify these terms and conditions at any time as needed. Notice of changes will be provided in the following ways:

• A notice will be published on the website.
• A notification will be sent to the registered email address.
• The "Last Updated" date on this page will be changed.

If you continue to use the platform after any changes, it will be considered that you have agreed to the new Terms. If you do not agree to the new Terms, you may request to close your account.

13 Contact and Dispute Resolution

If you have any questions or complaints about these Terms or kv77's services, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali.

Any dispute will first be addressed through direct discussion. Our customer service team is available 24/7 and will work to resolve any issue promptly.

You can also visit our FAQ page for help resolving issues, where answers to common questions can be found.